Dear Nan Nee,
Thank you so much for organising the trip . We had a wonderful time and said so in all our comment forms. I'm sorry you have not received them. We will be warmly recommending you to any of our friends who want to visit Indochina.
These are our thoughts on the hotels and guides, if it helps you with visitors in the future:
I know we picked the Triple Two Silom but I would recommend it. The rooms are large and well furnished. The breakfasts are fantastic. Staff welcoming and helpful.
We loved our guide who was really knowledgeable and helpful. We also liked the driver.
We would recommend our guide and driver in Phnom Pehn. Very pleasant and helpful.
The hotel, again, was a little out of town but perfect for us. Room was same style as Siem Reap but there was a modern swimming pool and gym . Staff, again, were very helpful.
In Saigon, our guide was very nice but his English was difficult to understand. One night in Saigon was enough as it's a very busy city.
Our guide in Hoian and Hue was very good. His English was good and he was very helpful. His driver was good too.
The room in the Riverside Resort was great. As you know, we were first shown a garden room which is not what you had booked for us. Lovely pool-which we couldn't use because of the weather! It's rainy in that part until the end of January. Still, we enjoyed our cookery class and had a good rest.
The hotel in Hue (Villa Hue) was wonderful and I would strongly recommend it. Lovely room and really helpful staff. As they are students, they were a little disorganised at breakfast time. We thought the hotel was charming, It poured with rain but we saw plenty of sights. The overnight boat trip around the bay itself was fantastic. Comfortable accommodation on the boat and great food.
We would advise visitors to stay in Hanoi and leave early in the morning to pick up the boat. Our hotel in Hanoi was very comfortable and the staff very helpful. There are now four Hanoi Elegance hotels. I think they have been built very quickly!
Laos was delightful and we loved it. The Beau Rivage is fantastic. Lovely rooms and great location. Our guide was very nice and understanding. We also loved the hotel in Luang Prabang. Some people were complaining about their rooms but we had one in the main building, upstairs at the back (206 villa) . It was quiet and had a little terrace. Our guide and driver were lovely. Really thoughtful and helpful.
We would go back to Laos and Cambodia tomorrow and would use the same guides. The trip was just right. We saw so much but could also tell our guides if we had seen enough and needed to rest.
Thank you so much for all your hard work. It must be quite difficult knowing what people want when it is all done by email.
Please give our warm regards to all your colleagues.
with very best wishes.