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Dear Travellers,

Thank you very much for suggestions and comments. Your feedback and comments are essential for us to continue to improve and provides the best quality services.

If you would like to contact each person who have experiences in our services, and sent us suggestion, please click at to contact by email.

Azure Travel Team

[40]

Dear Nan Nee,
 
what a pleasure to hear you ! I still feel a little bit dizzy because of jet lag... I enjoyed so much my holiday in Thailand and Cambodia but the time went by so that I had to came back and I begin working again. I feel so sad because the memories of my holiday still linger in my mind and I think that they'll never leave me. 

I saw wonderful places and I knew a lot of kind and friendly persons just like you. I avail myself of the opportunity to thank you once again for your patience and for all you did for us.

Everything you arranged went smoothly and we really appreciated your willingness and your liking. I won't fail to suggest your travel agency to everybody who want to spend an holiday in Thailand. I'm very happy to hear that you like the songs I put in my CD, it was only a little present as a token of gratitude.
 
As soon as I finish the DVD movie about our holiday I'll send you a copy by airmail, even though it will take a lot of time :-)
 
For the next year I don't know what I'll do yet, but should I decide to spend my holiday in Vietnam and Laos I'll get back to you with no doubt.
 
In the meantime if you don't mind I'd like to write you every now and then...
 
Friendlily
Giovanni
 
p.s.: please take my greetings to Mr. Jiro

Rafael Arboledas & David Jiménez
ITALY [ Sep 05, 2008 ]

[39]

Dear Nan Nee,

Thank you for your kind assistance in our trip. Otherwise than the problem with the initial flight's delay, everything's gone perfect. The arrangements by you and your company have been as professional than expected as well than the service even in very sudden and tight conditions.

Regarding the shuttle to Bangkok airport on the last day, although a bit tight it was also well arranged with the hotel's limo.

So, I'm sure that Azure Travel's selection for our trip to Laos and Cambodia has been well successful and, of course, we'll recommend you as the best travel company to arrange trips in South East Asia even in travel forums as Lonely Planet, Rough Guides...

Thank you and hope to work with you again in our future trips.


Kindest regards,
Rafael Arboledas & David Jiménez
Spain
Rafael Arboledas & David Jiménez
SPAIN [ Aug 25, 2008 ]

[38]

Dear Nan Nee,

Yesterday we returned back home after 3 weeks in Thailand. I would like to thank you very much for the tour you organized. Everything was perfect, better than we could imagine. Both the guides were very professional and kind and we enjoyed very much! All the tour was perfectly organizedm, and my houseband and I would like to thank you again for the wonderful dinner on the river in Bangkok, it was marvellous. I'm going to suggest your organization (and expecially you) to all my friends and I will contact you soon probably in February) in order to organize another tour maybe in Cambodia or Myanmar for the next summer.

Thank you very much again, you are the best!!!!

Ciao,

Sandra Pasquarella

Sandra Pasquarella
ITALY [ Aug 18, 2008 ]

[37]
Dear Jiro,
 
Our trip now is completed and I would like to thank you from all our group for the exelent trip and a very good organization. Everything has been perfect in our trip: the itinerary, hotels, driver, guides. We hope that our visit to your country was the first but not the last because there is a lot of things which we have to see in Thailand.
We've already recomended your agency to our friends who are planning trip to Thailand
 
With kind regards
Danguole
Danguole
Lithuania
LITHUANIA [Mar 27 , 2008 ]

[37]
Hi Jiro,

I hope that You still remember group of 6 pax from Poland.3 months have passed since we left Thailand after 24days Indochina experience.I must say on behalf of all the participants that it was perfect trip with lots of attractions.Naturally it would not never happen without Your help-Jiro  simply saying You did a good job for us.This Year we were already skiing in Italy ,then plan to spend first week of May in Egipt and full Novemberin New Zeland.For sure me and my wife we want to come back to Ko Tao which was for us very special place with unique atmosphere.Naturally I still remember about coffee for You-but please tell me if You want it in grains,or grined,or instant??I brought some good coffee from Italy,and soon plan to send it to You as a small parcel.Send our greetings to Chandra-hope he is OK-as far as I remember he planed to spend some time in UK-how about that??

We wish You really good luck,good customers and let the God bless You , Your family and Your buisseness.

Regards Jack
Regards Jack
POLAND [Mar 24 , 2008 ]

[36]
Dear Nan Nee,
 
Many thanks for arranging our trip to Thailand.
 
We enjoyed it very much - the arrangements went very well and your staff were helpful and friendly.  I have completed and posted your questionairre.
 
We hope to be back later in the year; I will contact you again then.
 
With kind regards
Peter
Peter Drummond
 
[Feb 17, 2008 ]

[35]

Hi Jiro,

RE: BANGKOK TRIP

Good day to you. I am sorry for the late reply. We are pleased to thank you for your great arrangement for the above mentioned. Chaiya is nice and his service was really good. We do hope we will enjoy your service again for any upcoming trip to Thailand. Thank you.

Warm Regards,
Kamen Lee

Kamen Lee
Malaysia [Feb 16, 2008 ]

[34]

Dear Azure,

Wasan was an excellent guide. He is very patient and understand cutural differences. His English is excellent. He is very good at suggesting things we were interested in and answering our questions. Our driver was very good also. He was always happy to help with our bags, offer us water, and take us whenever we ready to go. We were disappointed that so many lunches were western style, buffet and cost so much. We would rather have eaten local, authentic food.

Overall, we were happy with Thailand portion of our trip and would recommend it to others.

Pual Russell Eyerly
Feb 10, 2008

M/M Dines
USA [Feb 09, 2008 ]

[33]

Dear Azure,

This was a most enjoyable trip. The guide and druver were very accommodating, and everything went very smothly

M/M Dines
USA [Feb 09, 2008 ]

[32]

Dear Azure,

Overall the trip was excellent and our tour guide was amazing.

Pual Servos
USA [Feb 01, 2008 ]

[31]

Dear Jiro

You organized the Tour from Bangkok to Chiang Rai and the boattour on the Mekong.

After landing in Chaing Rai we have to travel to the Busstation in the City (with a Taxi from the Airport). Then we took the bus to Chiang Khong. The Hotel in Chiang Khong was very good. We was picked up from SP Travel the other day for the Tour on the Mekong.

The Boat was a little bit mor than full, but it works (the boat leaved at 12.00). Then in Pakbeng the room was ok (but expensive when we compare it whit the room in Chiang Khong). From Pakbeng to Luang Prabang they used two boats.

In Luang Prabang we overnight in a Guesthouse. Now we are in Phonsavan and go back to Vientien tomorrow.

Thank you for your support.
Friendly greetings from Marcel and Sibylle Schaub

Marcel and Sibylle Schaub
Swiss [Nov 18 , 2006]

[30]

Dear Ploy,

T
hank you for arranging the tour, we were quite happy with the arrangements. The hotel in Chiang Mai had besides reakfast no restaurant facilities and the room layout was not practical. The hotel in Bangkok was overall ok, the hotel in Chiang Rai was very nice and can be recommended. The tour program was as we expected, the tour guide in Chiang Mai was very knowledgeable and the drivers knew the job.

Regards Karl

Click here to email
Karl
South Africa  [Oct 30, 2007]

[29]

Dear Jiro:

Everything has been perfect in my trip to Thailand and Myanmar. You have a very good organization in both countries.

My opinion about guides, hotels, drivers: !!all excellent!! especially the guides in Bangkok, Chiang Mai, Bagan, Inle Lake, Mandalay and Yangoon. I would like to recommend them to your other customers. It has been an awesome trip.

You must be very proud about your country because is really beautiful and I am very proud to contact with you because due to you my holydays has been  truly fantastic.

I would like to say anybody who read these words that if they want to spend a few days in Thailand or Myanmar contact with Azure Tours. It is a very reliable company. I am sure they will have a happy vacations, without to worry about anything. They will be in a very good hands.

Luis Garcia Morales
Spain

Click here to email
Luis Garcia Morales
Spain [Aug 31, 2007]

[28]

Hi Jiro,

Sorry for not contacting sooner. I was extremely busy after the trip.

We all would like to thank you for the arrangement. It was a pity that we could not meet before we leave.

I am attaching some pictures, please help to forward to Chiaya. He is an excellent guide with excellent English, very kind and enthusiastic.

 

Looking forward to meeting you soon

Regards,
Huong

Click here to email
Huong
Vietnam
Vietnam [Jun 06 , 2007]

[27]

Dear Mr Jiro,

Just a brief note to thank you very much for your excellent organisation of our stay in Thailand. All your staff were most courteous and helpful and we will be recommending your company to our friends who are due to visit next January.Good  luck for the future.

With best wishes from Dubai,
Philip and Gerry Goward
Click here to email
Philip and Gerry Goward
United Arab Emerates
Dubai [Apr 05 , 2007]

[26]
Dear Jiro,
 
Thank you very much. The tour was wonderful. We spend unforgetable 15 days in Thailand and Cambodia. The tour's gide were very profesional, especially tour's gide in Cambodia (Pisito). I'l recommend Azure travel for my friend in future.
 
Best Regards,
Egle Valeikiene
Lithuania
Click here to email
Egle Valeikiene
Lithuania
Lithuania [Feb 21 , 2007]

[25]
Jiro,
 
We had a terrific trip--you did everything we asked for in putting together our custom itinerary. The 24-day itinerary through Vietnam, Cambodia, Thailand, Malaysia, and Singapore gave us a great overview of the beautiful countries of SE Asia that we will never forget. Thanks so much for all your work in meeting the different requirements of members from our travel group. I would happily recommend Azure Travel to any friends planning to travel through the region. 
 
Best Wishes for Continued Success,
 
Steve Smith
Shanghai, China
Steve Smith
China
Shanghai, China [Feb 21 , 2007]

[24]

Dear Jiro,

Thank you very much  for your precious assistance and  patience. We spent a marvellous time in Thailandia  and I will suggest your agency to all our friends. Send me your  travel news for next trip in Asia.

Bye Pina Mauger

Bye Pina Mauger
Italy
Italy [Jan 23 , 2007]

[23]
Dear Jiro,

Thank you for your e mail. I hope by now you have received our customer feedback form and know how delighted we were with the trip and your company. We thought it was absolutely marvellous and the organisation was fantastic. Please thank Mrs Ying too. We heard about the bombs when we arrived in Dubai to change planes, but there has been little reporting back in the UK. I hope there was not serious loss of life or injury. Our journey back was fine and we have recovered from the travelling. We just really miss the countries we were lucky enough to visit. The mix up about the Landmark didn't matter as we had plenty of time. Thanks for sorting it out.
 
Jan Church Dec 2006We will be happy to provide you with  testimonials to use on your  website, though it may not be till next week as we are both back at work and leading busy lives again. We will also send photos, we have over 300 so will select carefully!
 
We made a few changes to our itinery which you may feel would be useful or interesting to offer other customers.
 
In Bangkok at the end of the day we asked Chaiai if we could just spend a little time seeing the Koh Sang road and he was happy to do this, even though we then got caught in the traffic. It was interesting to see where all the young people "hang out" and wouldn't have felt like a visit to Bangkok without it.
 
Cambodia
After three days of visiting stunning temples in Anghor War area we decided to visit the [tiny] land mine museum in Siem Reap. It was a moving experience and I can send a photo of that. We learnt how the dangers are still present and how children particularly are affected. This small charity has a stall selling T shirts and scarves, giving people an opportunity to support them by buying the local products. It also has a donation box. We watched a video about Aki Ra who runs the charity. We felt we had been treated with kindness and hospitality throughout our short visit to Cambodia and this  visit enabled us to give something back. My colleagues at work had donated some money and we were able to donate $100 towards the upkeep of his work and the orphans he supports. There were only a few tourists there which is a pity as people probably don't know about it. We loved Siem Reap and this visit will be one of our special memories.
 
Laos
The other change you know about. We visited the orphanage school in Luang Prabang and took the pens and pencils we had brought from England as well as books and dictionaries that we bought in the local market [with the help of our guide Mr Chan]. We spent a little time in one class and it gave us the chance to meet the children. Again it was a moving and quite sad experience as the school is quite poor and the children do not receive any breakfast. Mrs Toon, the headteacher would welcome support from tourists as they want the children to be able to use computers and speak English. With more and more tourists visiting Laos that could help the children find work. Mr Chan, our guide in Luang Prabang was such a lovely young man and was very kind and really went out of his way to ensure that we enjoyed our visit. I think he was quite touched that we wanted to give something back to the people and the country.
 
By the time we reached Vietienne we really needed a break from a tour guide and temples so we mostly wandered by ourselves. We found the guide there difficult to understand anyway so much of what he said was wasted. The ciry didn't appeal to us though we enjoyed our evening and the Day Inn hotel was nice. I would recommend to other tourists to go straight to Luang Prabang which has so much more to offer.
 
A word about the hotels, they were all good but the Borei Anghor was just such a gorgeous hotel we didn't want to leave. The staff were fantastic and we loved the peace and quiet after busy days visiting temples. The pool was beautiful and the whole place was tranquil.
 I realise it is probably one of your most expensive hotels but keep this one on any trip, it was one of the highlights and gorgeous memories.
We have some photos of it but they are probably on a website anyway. I would really recommend to people to pay any extra to stay there. Our guide also said it was his favourite hotel in the town even though there were other more expensive ones.

The Katcha hotel in Koh Chang was good too, but the resort was very touristy, which is fine for lots of people but we went off to a quiet beach every day.

We had the most wonderful trip and were very happy with all you booked for us. Thank you so much.

Best wishes to you for a healthy happy year.
Jane and Mark [Richard]
United Kingdom
UNITED KINGDOM [Jan 04, 2007 ]

[22]

Jiro,

Thank you for organizing a fabulous trip for us in Thailand and Cambodia! It’s a gamble to make arrangements with a company, un-known to me prior to our first communication and   halfway across the world.  But from the beginning, I have been happy with your professionalism, the interesting private itinerary that you prepared, your willingness to accommodate my specific requests, and frankly your reasonable price.

Marjory Marsel, Dec 2007The trip had a lot of variety. We learned history, we saw; antiquities { the main purpose of  our trip and they were  breath- taking!!!!}, villiage  life,  agro- industry, bamboo forests,  contemporary Bangkok, and  a world class exhibition “ the Royal Floral”!  We ate beautiful food and we were well cared for by your guides and drivers!  We loved every moment and we are now in the throws of organizing our photos to share our trip with friends and family! If you need some photos to fatten up your web site just ask!

 

Your guides were attentive, knowledgeable, always on time and waiting for us, even when our planes were late.  They were also enthusiastic about their job, even though I’m sure that they have been to each site a thousand times.  And it was refreshing that for the most part we were not pressured to shop, as is so often the case. { In fact, I  personally, but not my travel partners could have done more shopping!} 

 

We were particularly impressed with Chaiya in Bangkok and Hod, our trekking guide. From Chaiya we learned of many of the nuances of life in Thailand.  Chaiya was open to answer any of our questions, including about his family life and his life as a monk. Hod, [really this man is superman] attended our every need, especially with our safety in mind.  He identified plants in the forest, prepared beautiful meals, made sure that our raft was sea – worthy, acted as translator with the hill tribe peoples and just about carried me down the mountain.  All with a remarkable patience as he sang all along the trek!

 

I’m so glad that we arranged to stay at some of the boutique hotels. I have to compliment the managers of the  Baan Thai [ Bangkok] and Manathai [Chiang Mai] , The ambiance of these hotels was very intimate. I appreciated the carefully chosen works of traditional art placed throughout  the facility as well as the traditional architecture.   The service could not have been better!  Compliments to the  Chefs,  and the fruit carvers!  Our only complaint was that we did not take advantage of the spa services, or to just relax in such sumptuous facilities.  I recommend that your future guests schedule some free time to enjoy these hotels!

 

 We  were also delighted with Ankor Village in Cambodia.   The architect brilliantly broke-up what could have been an overbearing hotel of many rooms into a charming village of separate buildings, overlooking a serpentine pool. And as in the other mentioned hotels, we saw antique sculptures and beautiful landscaping through out, impeccable service, and a talented chef! We were also impressed with the dance performance.  The dancers and musicians were skilled professionals,  a cut above many of the “cultural performances for the tourist trade’ that I have seen elsewhere.

 

Given all my praise for the above, I was not thrilled with either the  Pavilion Rimkai, or Novotel Bangna.   My chief complaint was that facilities were not clean enough.   A little cleanser, some bleach and scrub brush would have solved the problem.   Instead, even when I asked for housekeeping to improve the situation, the service professionals just used a little surface spray, and they were finished.  Mattresses and blankets in these facilities need replacement.  However each of these hotels was just a one night stay.  My complaints are only to suggest that you might consider some of the other lovely options that Thailand has to offer your clients.   Clearly we were happy in the villages, with minimal sanitation.  I just have different standards of expectation from hotels. 

 

Please feel free to use any parts of my letter on your web site and you may share my contact information with any of your future clients as I will sing your praises!

 

Thank you again

Marjorie Masel !

Marjorie Masel
America
USA [Dec 06 , 2006]

[21]

Dear Jiro

You organized the Tour from Bangkok to Chiang Rai and the boattour on the Mekong.

After landing in Chaing Rai we have to travel to the Busstation in the City (with a Taxi from the Airport). Then we took the bus to Chiang Khong. The Hotel in Chiang Khong was very good. We was picked up from SP Travel the other day for the Tour on the Mekong.

The Boat was a little bit mor than full, but it works (the boat leaved at 12.00). Then in Pakbeng the room was ok (but expensive when we compare it whit the room in Chiang Khong). From Pakbeng to Luang Prabang they used two boats.

In Luang Prabang we overnight in a Guesthouse. Now we are in Phonsavan and go back to Vientien tomorrow.

Thank you for your support.
Friendly greetings from Marcel and Sibylle Schaub

Marcel and Sibylle Schaub
Swiss
Swiss [Nov 18 , 2006]

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