Dear Jiro,
We arrived home just a few days before Christmas which kept us quite busy through the holidays. We would be happy to give you some feedback on our trip. We were very pleased with the way everything went. We enjoyed every country and all the wonderful people we met. Everywhere we went the people were very nice and very helpful. Looking back on it, we probably tried to do too much in a short period of time. However, we enjoyed every minute of it and are very happy with the itinerary you arranged. If ever you need a recommendation for your services to other customers we would be happy to do that for you.
At first we were concerned with so many early morning flights but soon realized we could not have seen all the wonderful things we saw if we had arrived later in the day. To your credit you really arranged the schedule to maximize our time. We enjoyed seeing all the temples, but equally as much we enjoyed the small villages,the people and markets. We were impressed with the efficiency of the various airlines, Bangkok Air, Vietnam Air and Yangon Air. They were always on time and the staff were very professional.
We would like to mention a couple of outstanding guides and hope that you will give feedback to their employers. The first one is Sohn Phethmany in Luang Prabang, Laos. He was exceptional in every way. He went above the call of duty to see that we had a great experience. He was very knowledgeable about local history and culture. His English was excellent. I believe his manager at Sakuna Travel is Mr. Anoulath if you could please let him know what a wonderful job Sohn did. I hope he appreciates the efforts Sohn makes for his customers.
We felt fortunate in Bagan to have Hla Tun Oo for a guide. His many years in the hotel and tourist industry are a real asset for the tourists. He was very polished and professional in all of his services. He was friendly, knowledgeable and flexible. His English was excellent. When we were "templed out" he was very innovative and found alternate places of interest for us to visit. We would recommend him highly.
When we decided to go to Myanmar it was with some trepidation, however the guide in Yangon was outstanding and immediately put our concerns at rest. He was so friendly and willing to adjust the schedule to things that he thought we would find interesting. We were quite surprised at how good his English was. He was the first and last person we spent time with in Myanmar and we left with many happy memories especially due to his friendliness. I hope you can be sure and pass this on to his employer at KST travel. He made our trip fun.
All three of these guides are an asset to their employers, but especially they are an asset to their governments and their countries. They were true ambassadors of good will for the rest of the world (like us) to see.
We would be happy to respond to any of the employers if they would like. We would also like them to know what a wonderful job you did to set this up for us. All the many emails you and I had before we arrived in Bangkok made us feel like you were an old friend. You went to a great deal of work and effort to put this together for us and it is very much appreciated. We will recommend you to our friends.
We would like to also comment on the two hotels we stayed at in Bangkok in the Pratunam area. The Grand Diamond and the Centerpoint Petchburi. They were both excellent, and I would recommend them to your customers.
Thanks again for all of you help and let us know if we can help you. I hope the New Year is good to you.
Sincerely,
Roger and Barbara Oos |
Friday, August 19, 2005 at 06:23 Host: caching4-true.asianet.co.th